Start a Return

Please use the form below to initiate your return request. To ensure a fast approval process, please provide your exact order number and a brief note regarding the reason for your request.

Important Safety Requirements: Due to medical safety and diagnostic health regulations, all returned items must be completely unopened, unused, and sealed in their original manufacturer packaging. We cannot accept or refund any items with broken factory seals under any circumstances.

What Happens Next? Once you submit this form, our team will review your request within 24 to 48 business hours. If approved, we will email you a Return Merchandise Authorization (RMA) number along with the correct return shipping warehouse address. Please do not ship items back to us without an active RMA number, as they cannot be tracked or processed.

Need an invoice for your HSA/FSA records instead? Contact our team directly at support@store4diabetics.com.